Telephony

• Vastly reduce telephone charges by routing calls via IP across your company's WAN, or the internet - get rid of long distance charges between offices, and remote workers (even international).
• Know who can be reached at any given time: You can see whether or not your colleagues are there by looking at the signaling on the name keys. Spare yourself and your customers futile connection attempts
• Save $’s by using a single cable plant design: you no longer need to run a separate voice, and a separate data wire.  It all runs digitally across your LAN cabling.
• Save $’s by moving your phone anywhere on your network - with a VoIP phone system, you simply unplug your phone and move it to your new office, and your extension stays the same!  No more having to call “the phone guy” to come move your phone extension by punching it down at the closet.
• Set-up Remote Offices (for sales reps, support personnel, home commuter, etc) with a VoIP telephony handset at their home and be able to transfer to that extension across the internet: your customer will not know that Joe in Sales is really in Idaho!
• Be reachable when you're not at your desk: Receive calls when absent. You can have these sent to you as a highly compressed e-mail attachment. This means that you can be kept up-to-date any time, any place. Naturally you can also forward calls without any problems
• Increase productivity with Automated Attendant, Voice Mail, Call Notification, Call Detail Reporting, Conference Calling, Call Forwarding, Find-me-Follow-me, etc.
• Save voicemails as e-mails: and then send them to constituents, vendors, customers, etc.
• Record phone conversations: and save them as files on your hard drive under customer name, vendor name, patient name, student name, etc. Wouldn't it be nice if you had recorded that call with important vendor information? or customer information?
• Caller ID to the desktop: if you subscribe to Caller ID with your Telecom provider, you can map incoming phone numbers to contacts in Outlook Contacts/Goldmine Contacts/ACT! Contacts, etc.  You get a pop-up on your computer that XYZ company is calling you, thus, you may, or may not, take the call.
• Send automated outgoing messages: to customers/patients/student databases, ex: "XYZ School will be closed tomorrow due to the snow storm", or "Due to the rain last week, the charity golf tournament has been moved to Tuesday March 16th at 8:00am", or "Hello Mrs. Johnson, this is a reminder message from Dr. Smith's office that you have an appointment scheduled for Wednesday February 6th at 10:30am.  We look forward to seeing you then", etc, etc.
• Parallel use possible: There's no need to replace your whole system straightaway. Instead, you can integrate VoIP components into your existing telecommunications environment. If you want to know how to equip individual departments with VoIP or to make the change to VoIP in a step-by-step manner and be able to use both telecommunications systems in parallel, just call Crabtree.

Crabtree Computer Services is one of the leading VoIP Telephony Systems Dealers in Alabama.  Our goals with VoIP are simple:

• It needs to work 99.999% of the time (your phone system shouldn't crash when your Windows servers go down!),
• It needs to be inexpensive (you should not have to buy additional switches, software, and service contracts just to maintain it), and
• If your users have to go to training to "learn" how to work, or manage your phone systems, then it's not worth it. 

Simple, reliable, quality - voice communications. That is what Crabtree will provide your business with your next phone system. 

Call Crabtree today for a free VoIP Telephony Consultation!   

Last Edited: 2006-04-21 20:28:13